PRIVACY NOTICE – ALPHA BITE
In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties and its Regulations, DISTRIBUCIONES EL KILO S.A. DE C.V., operating under the trade name ALPHA BITE, with its registered office in Mexico City, makes this Privacy Notice available to users of the website https://alpha-bite.com/.
ALPHA BITE specializes in custom software development, systems integration, and technology consulting. Continued use of our services constitutes express acceptance of the processing of personal data in accordance with the terms set forth in this notice.
- DEFINITIONS
Controller: DISTRIBUCIONES EL KILO S.A. DE C.V. (ALPHA BITE), a company specialized in comprehensive technology solutions.
Personal Data: Information relating to identified or identifiable natural persons, including name, contact details, tax information, technical project data, system specifications, and any data provided for technology services.
Website: https://alpha-bite.com/ and all its sections, applications, and integrated tools.
User: Any individual or legal entity accessing the website or contracting our specialized services.
- CONTROLLER’S CONTACT INFORMATION
address: Avenida Río Mixcoac 39, 1st Floor, Office 103, Colonia Insurgentes Mixcoac, Benito Juárez, C.P. 03920, Mexico City
Email: atencion@alpha-bite.com
PURPOSES OF DATA PROCESSING
Personal data will be used for the following purposes:
Core Services: Custom software development, enterprise systems integration, and technology consulting. This includes requirement analysis, solution design, project implementation, software lifecycle management, and technical support.
Business Management: Preparation of technical proposals, contract negotiation, billing, project follow-up, status communication, and maintenance service delivery.
Specialized Communications: Sending relevant technical information, invitations to seminars, presentations of new technologies, and educational content for industry professionals.
Security and Prevention: Identity verification, risk assessment, fraud detection, and protection of confidential information and intellectual property.
- DATA COLLECTION
We collect data when you provide it directly (e.g., service requests), interact with our website, or from legally permitted sources for verification and fraud prevention.
Direct Data: Contact details, tax information, technical specifications, budgets, and project timelines.
Browsing Data: IP address, browser type, pages visited, time spent, and site activity.
Technical Data: System specifications, technology architectures, development credentials, and configurations needed to deliver services.
- LIMITATION OF DATA PROCESSING
You may limit the use of your data for promotional communications by contacting us at atencion@alpha-bite.com and specifying your desired restrictions.
- EXERCISING ARCO RIGHTS & DATA PROTECTION
Data subjects have the right to Access, Rectify, Cancel, or Object (ARCO) to the processing of their personal data, as well as to revoke consent previously granted, in accordance with applicable data protection legislation.
Access: To know what personal data is held by ALPHA BITE, the purposes of use, usage conditions, origin (if not provided directly), and whether the data has been shared.
Rectification: To request the correction of inaccurate, incomplete, or outdated data, particularly important in the context of technical and commercial precision for our specialized technology services.
Cancellation: To request the deletion of data when it is no longer necessary for its original purposes or when the retention period has expired.
Objection: To request that specific processing activities, especially those related to marketing, prospecting, or promotional communications, be halted.
Requests must be submitted via email to atencion@alpha-bite.com or in person at our Mexico City office, accompanied by documentation verifying your identity and, if applicable, your legal representation. ALPHA BITE will respond within a maximum of twenty (20) business days.
DATA TRANSFERS
We do not transfer personal data to third parties except where required by law or when necessary to deliver specialized services (e.g., cloud infrastructure providers, development tools). Any transfers are made under strict confidentiality agreements.
SECURITY MEASURES
We implement physical, technical, and administrative security measures including advanced encryption, SSL/TLS protocols, multi-factor authentication, firewalls, intrusion detection systems, and secure backups. Our staff is bound by confidentiality agreements and receives ongoing training.
- COOKIES, TRACKING TECHNOLOGIES, AND WEB ANALYTICS
ALPHA BITE's website uses cookies, web beacons, and other tracking technologies to enhance user experience, analyze behavior, personalize content, and optimize platform performance.
Collected data includes IP address, browser version, operating system, screen resolution, visited pages, navigation flow, time on page, clicked links, downloaded documents, completed forms, and other user interactions.
Cookies used include: Essential Cookies: Required for basic website functionality Customization Cookies: Remember user preferences Analytics Cookies: Provide statistical insights Marketing Cookies: Deliver relevant content
Users can configure their browsers to reject cookies or notify when cookies are being installed. Disabling cookies may affect certain website features, particularly those tied to personalization or advanced technical tools.
For detailed instructions on cookie management in specific browsers, users can contact us at atencion@alpha-bite.com. atencion@alpha-bite.com.
- DATA RETENTION
Data is retained only as long as necessary: Quotes: 2 years Contracted projects: Contract duration + 5 years Marketing communications: Until deletion is requested You may request the permanent deletion of your data by contacting atencion@alpha-bite.com.
- UPDATES AND CHANGES TO THIS NOTICE
ALPHA BITE reserves the right to modify this Privacy Notice at any time to reflect legislative, regulatory, technological, or internal policy changes impacting personal data processing.
Changes will be communicated via prominent notices on our website, email notifications, or direct communication with active clients.
Users have ten (10) business days from notification to express opposition. Failure to do so implies acceptance of the new terms.
Archived versions of this notice will be securely stored and made available upon request for legal or regulatory purposes.
COMPLAINTS AND REPORTS PROCEDURE
If you believe your data protection rights have been violated by ALPHA BITE, or if you suspect non-compliance with applicable laws, you may file a complaint with the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI).
The complaint must include supporting evidence, a description of the facts, and identification of the violated rights. More information is available on INAI’s official website.
You may also contact ALPHA BITE directly at atencion@alpha-bite.com. Our data protection specialists will address concerns promptly and efficiently.
Users may also direct their concerns directly to ALPHA BITE through our email atencion@alpha-bite.com, where they will be attended by data protection specialists who will work to resolve any inconformity in an expeditious and satisfactory manner.
FINAL PROVISIONS AND VALIDITY
This Privacy Notice is effective upon publication on ALPHA BITE’s website and remains valid until modified according to the procedures outlined herein. It applies to all users accessing our software development, system integration, and technology consulting services.
Interpretation and enforcement of this Notice are governed by applicable Mexican data protection laws. Any disputes will be handled by the federal courts in Mexico City.
In case of discrepancies between language versions, the Spanish version published on ALPHA BITE’s official website shall prevail.
ALPHA BITE reiterates its commitment to protecting the privacy and personal data of our users, ensuring that data processing is always conducted in accordance with the highest standards of security, confidentiality, and transparency that define our specialized technology services.